Out of touch but not out of sight
Abe Alpert | June 4, 2009One of the benefits of being a Massage Therapist for over Seventeen years is that you get a great “feel” for people. For example, you can tell when someone wants to distance themselves from you. The person will place obstacles in between you and them. Attempt to hug such a person, and you will literally get the “cold shoulder”.
To illustrate my point, I visited a local bank in Rancho Cucamonga to cash a check, issued by one of their customers. The entrance and exit both had two sets of doors, with a space between them,where you were forced to remain, unable to move forward or retreat; you were locked in under bank control. To get into the lobby, you had to be buzzed in. Once I was admitted inside, I was allocated to a teller. She requested two forms of ID, my social security number and my thumb print. The teller was acting defensively, and I was feeling like I had done something wrong. The bullet- proof doors and the bank security policies did not make me feel more secure.
Presumably,all of this stuff was installed to improve theft prevention, but a thought crossed my mind; it acted like an obstacle between the banker and the customers. Maybe they do not want to face their customers. Imagine that. Bank managers concerns about hoodlums with guns robbing their banks is real enough, but why stop there? A video of a Bill Moyers interview with former bank regulator, Bill Black, demonstrates where the real security efforts ought to be made.
Bill Black, a regulator, during the Lincoln Savings bank scam, pointed out that the best way to rob a bank…..is to own a bank. Bankers don’t want to face their customers, because they are rightly ashamed, and by distancing themselves, they have become out of touch with the real pains they have caused to others.
When one bonds, forming meaningful relationships, our society becomes a whole fabric that cannot be torn apart. We do this by staying in touch.







